GUESTSPAN BLOG

Guest Service, like the Old Country Store
(July 10, 2008)
All of the time and effort we put into clever marketing schemes and research is really an effort to get back to the days of the country general store...(more)

Too Much Stuff on the Hotel TV
(July 3, 2008)
How many different services and advertising channels can you pack into one television? Marriott says that most if it is garbage... (more)

Marketing Noise in the Hospitality World
(June 13, 2008)
Prior to the HITEC conference, we find that the market is cluttered with posers... (more)

Read More Blog HERE


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GuestSpan Shows Hotel Guests a Great Time

Until now, business travelers were "strangers in a strange land" upon arriving at their destination. They were satisfied to have a comfortable bed and food nearby.

Now, travelers want more. From the moment they arrive in your city, they don't want more travel hassles. Instead, they want great service, personalized recommendations and access to the best local meals and entertainment.

GuestSpan provides the technology system to put a great trip to your city right in the room of each guest. Through the GuestSpan FunTouch © system, each hotel guest is instantly connected to the hotel, staff and community.

Hoteliers are reaping the benefits of these guest interactions in the way of increased revenues, loyalty, occupancy and operational efficiencies.

What are the guests saying?

"When I arrive in a new city, I wish I could find the really good places."

"Thousands of guests have stayed at this hotel. How come nobody will tell me where the good stuff is?"

"Within 1 minute of my arrival, I have set my wake-up call, ordered room service, scheduled a visit to the spa and checked out the local entertainment scene. I love the FunTouch © system!"

 

 
   "One Touch to Guest Happiness"